Thu, 27 Mar 2014

Bug reports

I've noticed that many testers, project/program/product managers, ... have no idea on how to properly report bugs, or request new features.

It's well known that developers will do everything they can to avoid actually writing code, so it's vitally important to avoid falling for their traps when reporting a bug. My fellow developers will be angry with me for giving away this secret information, but, well, it wants to be free!

Here are a few hints:

In conclusion, the ideal bug report is "It breaky. You fix.".

In case someone doesn't get it, the above suggestions are NOT something you should do in bug reports. Unfortunately just about all of these are based on one or more bug reports I have received over the years.

posted at: 22:22 | path: /rant | [ 0 comments ]